As someone who strongly believes in the People, Product, Process methodology of business success. I’ve always been intrigued by McDonald’s ability to focus on every detail throughout the business and optimize every process.
This is not a blog post about their food; this is about the return on investment in regards to the money and time put into automating and optimizing every process in your business.
I recently watched The Founder which tells the story of McDonald’s and I loved the scene where they give the tour of the restaurant. Even in those early days, the entire leadership team was focused on process in order to increase speed while keeping quality control. This was part of the DNA from day one and key to their rapid growth as each new franchise owner was able to replicate success.